Accessibility Statement

30th April 2024

Proud to Care South Gloucestershire website accessibility statement

This website (www.proudtocaresouthglos.org.uk) is run by South Gloucestershire Council. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

How accessible is this website

On this website, you can:

  • change colours, contrast levels and fonts using your browser or device
  • zoom in up to 300% without the text spilling off the screen using your browser or device
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

Parts of this website that are not fully accessible

We know some parts of this website are not fully accessible:

  • Filter options within the job search page do not appear in semantic order

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us by:

email us at proudtocare@southglos.gov.uk

call us on 01454 864970

We will consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us using the enquiry form on this page.

Contact us by phone or in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, see the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Filter options within the job search page do not appear in semantic order.

Content that is not within the scope of the accessibility regulations

Some PDF documents on this website may not fully comply with WCAG 2.2, for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We are working to ensure that all future PDF documents when uploaded are compliant.

How we tested this website

We used the following tools to help test this website:

Siteimprove

AxE

WCAG guidelines

It was last tested on 30 April 2024 by the User-centred Design team.

What we are doing to improve accessibility

We are actively working to increase the accessibility and usability of this website and will update this statement at least annually.